Are you a front-line organisation such as law enforcement, health, education, social work or immigration, regularly interacting with people going through a crisis?
Take our three-part Speak in Safety training and discover our human-centred approach to interviewing.
Are you frustrated by the poor quality of your interactions?
Do you find that they rarely lead to satisfying outcomes for either you or them?
Do you wonder why you get so much antagonism when you’re only trying to help?
If you answered yes to any of these questions, we can tell you, you’re not alone. As the mental health of the nation continues to be compromised by the stresses of modern life (COVID, cost of living, political uncertainty) services like yours are on the front line of managing the needs of people going through a real crisis.
Whether as victims or perpetrators, the people coming through your doors are often going through the most extreme experiences of their lives - rape, abuse, displacement, violence, exclusion, illness. Your ability to help is totally dependent on the success or failure of a human interaction - an interview, conversation or meeting - arranged to help you learn more about that person so you can take appropriate action on their or someone else’s behalf. Increasingly, you can’t afford to get that interaction wrong.
Understand how trauma affects the nervous system and why the human brain is so profoundly affected by feelings of un-safety.
You will get a comprehensive understanding of what causes trauma and why your current interview process may be re-traumatising for people who interact with it.
Take a deeper dive into the perceptual and behavioural shifts that occur through trauma and learn how the human experience fragments when overwhelmed.
We’ll go on a journey through the body and discover how major bodily functions are profoundly changed when humans feel unsafe.
You’ll experience how that feels for yourself and learn why this has profound implications on communication, memory and cognition.
Learn how to transform your interview experience from threat to safety with a few small changes. You will discover how to plan your interview so it feels unthreatening from start to finish and how to arrange your interview space to gain maximum benefit from your interactions.
Techniques learned in this training can be applied to in person and online interviews, depending on your context.
To really embed learning and support your team we recommend an added half day online follow up session 3 months after the training. This will give your team time to implement changes and to ask questions that may arise from practical application. It’s a great way to ensure learning has stuck and to support your team to be successful.Book at the same time as the full training for a 50% discount on this session.
Darren Abrahams is a body focused trauma therapist, High Performance Coach and trainer working internationally as a facilitator and project leader in the fields of personal, cultural, and community development.
Darren is Co-founder of The Human Hive, where he has been training volunteers and professionals interacting with people going through the refugee experience since 2016. He has worked in many different contexts with people experiencing trauma - in schools, refugee camps, public services, and international development - and is the pioneer of a comprehensive wellbeing programme for front line organisations.
Darren is on the steering team and head of pastoral care for The Complete Freedom of Truth, an international youth-led project developing global youth citizenship through culture and the arts, and is a trainer and Wellbeing Adviser for Musicians Without Borders where he trains musicians to use music for peace building.
Darren has a private practice as a therapist and is an expert at making people feel safe while bringing communities together to heal.
The Human Hive is a Social Enterprise working with individuals and organisations to make a more welcoming, inclusive and sustainable world.
We train, support and resource change-makers working to be the difference
WITH not FOR others.
We believe that real change happens when you supercharge the power of people to help themselves, giving them: